Category: Understanding Marketing
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Upselling, Cross-selling and Reliable Data
There are two themes to today’s post. One is the difference between upsell and cross-sell. The other theme considers citations supporting claims. Upsell And Cross-sell Alex Turnbull in a blog post defends the value of upselling. He differentiates between upselling and cross-selling. (Before choosing to lump them together for the rest of the blog). Defining…
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Should Marketing Models Change As Consumers Work Out Marketer’s Tactics?
The Lucas Critique is a well know argument in economics that challenged many traditional results. The critique suggests that economic agents (here consumers) are forward looking. Consumers adapt their expectations and behavior given the marketers’ actions. Successful promotions tend to train consumers to expect promotions. This can mean the promotions may become less successful going…
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Marketing And The Movies
I want to do a long piece on marketing and the movies — the good, the bad and the silly. Today isn’t the day. For now I’ll note that Jason Squire has compiled an extensive review of the movie business in a book. It has a ‘does what it says on the tin’ title of…
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Woke-Washing: A Big Deal?
I find the discussions of the role of social purpose in marketing fascinating. Unlike a lot of marketing discussions this can make it into popular debates. Owen Jones, a UK Guardian (left leaning) opinion journalist gave his view on brands and the culture wars. The open question — Woke-Washing: A Big Deal? LGBT Sandwich Jones…
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Demonstrating the Financial Impact of Marketing Actions
Paul Magill, Christine Moorman and Nikita Avdiushko raise a major problem in marketing. Demonstrating the Financial Impact of Marketing Actions Critical To Show The Financial Impact of Marketing Actions As the authors say When we asked over 300 marketing leaders in the U.S. to identify the activities they find most challenging, the number one thing…
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Academic Life In The 18th Century
As a bit of variety today I will make some notes on academic life in the 18th century. The source is a book on the friendship between two of the great figures of the enlightenment, David Hume and Adam Smith. Dennis Rasmussen outlines their friendship. It is clearly remarkable that such great thinkers were such…
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Entertainment Science
Thorsten Hennig-Thurau and Mark Houston published a comprehensive review of research in the entertainment industries. This book, Entertainment Science, gives more attention to movies than music, games and books, mainly for reasons to do with available research. It is still a fascinating look into all these industries and an amazingly comprehensive book. Nobody Knows Anything…
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Marketing And A (Very Old) New Technology
Technology changes constantly. In recent centuries, at least, people have become used to marvels appearing that they couldn’t imagine when they were growing up. People encounter new technology. How do they react? How did they react to (very old) new technology? Early Movies: A Major Innovation I read an interesting paper on reactions to early…
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Comparing Canadian And US Consumers
Comparing consumers in different countries can be challenging. I must confess to having doubts about a lot of cross-cultural research, see here for lots of grouchy comments on cross cultural measurement. I worry it is what nice middle class people do when they want to stereotype while still seeing themselves as free of prejudice. Suffice…
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Advertising Budgeting And Managerially Relevant Research
Academic research occasionally desires to be practical. Various journals therefore often have sections that allow for the reporting of the results of practical work with managers. The journals publish such studies even where there aren’t significant theoretical contributions. In the past the Marketing Science journal has published work under “Applications”. In this vein Doyle and…
