Category: Understanding Marketing
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Do Americans Believe In Climate Change?
Today I’ll look at some data from the Pew Research Center. Pew is a wonderful resource for understanding public attitudes. They even make a lot of their data available for additional research. It is a center I admire. One of the things they do investigate is the US public’s views of science, including what they…
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Marketing Is An Essential Part Of Positive Change
To change the way commerce works requires good business practice — in all senses of the word good. Marketing is an essential part of positive change. It isn’t good enough to want to do good things for the world with your company, you also need to be a good marketer. To make a positive change…
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Should Firms Advertise Their Good Deeds?
How do you get credit for your good deeds? A 2015 paper considers this problem. The authors suggest that informing people of your good deeds can backfire. People attribute impure motives to anyone who draws attention to their good deeds. A similar issue occurs for companies. So, should firms advertise their good deeds? A Moral…
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Is It Marketing? Who Cares?
Women traditionally face disadvantages in business. These can be especially pronounced in some societies. There is good reason to want to change this, not least the moral argument. That said, it is often helpful to go beyond the moral argument. What impact does empowering/hiring female micro-entrepreneurs have on society? Is it a zero-sum game, where…
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Have You Got A Causal Effect?
Causation is a tricky thing. I remember discussing different conceptions of causality in undergrad and can’t say I’ve grasped it yet. In some ways, it seems like an easy question — we have lay theories of what causes something else everyday. Still, push harder and things get murky pretty quickly. Giving up isn’t an option…
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How To Make Your Company Relevant?
Some companies are successful and some brands play an integral part in their customers’ lives. What sets the successful apart from those that aren’t? Andy Colville, in her book of the same name, argues that it is relevance. The company/brand needs to break through the clutter and mean something to the customer. This leads to…
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You Can Differentiate Anything
A classic idea in marketing is differentiation. Underpinning this is the thinking that you don’t want to be selling the same thing as someone else in the same place at the same time. If everything is the same, the only thing a firm can compete on is price. When this happens price will drop —…
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Demonstrating Value From Sponsorships
A major challenge exists in sponsorships. They are typically long-term and don’t lead to immediate sales, so how can a marketer demonstrate value from sponsorships? MASB, the Marketing Accountability Standards Board, tackles this problem in their new book — Sponsorship Accountability. Demonstrating Value From Sponsorships One of the challenges with sponsorship accountability is that there…
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Changing Marketing To Be Sustainable
Sustainability requires changes on several fronts. In business changes to supply chains are an obvious area to address. Marketing is another discipline with a key role in creating a more sustainable future. This is not least because it can help persuade towards both sustainable and unsustainable behavior. So how might we go about changing marketing…
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Managing Across Business Disciplines
One of the big challenges of running an organization is managing across business disciplines. That is one of the many insights shared in Stephen Diorio and Chris Hummel’s book Revenue Operations. Managing Across Business Disciplines The book I wrote with Shane (Xin) Wang — The Customer Asset — looked at the problem of customer valuation.…
