Ed Freeman is one of the most significant figures in the world of stakeholder business. (I had Ed as a professor when I did my MBA at Darden. This was more than 20 years ago and he was already a well-known figure). A few years ago he joined with a couple of colleagues to write…
Author: neilbendle
Neil is an Associate Professor Marketing at the Terry College of Business, University of Georgia. He investigates the measurement of marketing performance, the accounting/marketing interface, and the impact of non-standard decision making in commercial and political markets.
Neil is the Chair of the Marketing Accountability Standards Board advisors. He is co-author of Marketing Metrics: The Manager’s Guide to Measuring Marketing Performance (3rd edition) Wharton School Press and is co-author of a cartoon book: Behavioural Economics for Kids.
Are Only Stupid People Positive?
Andrew McAfee has a positive view of where we are going as humans. This he outlines in his 2020 book, More from Less. It is worth emphasizing that the positive tone isn’t because McAfee doesn’t see the problems in the world. Indeed, he finishes with a list of seven issues he thinks should be prioritized…
Points Of Parity And Points Of Difference
Marketing theory contains the idea of points of parity and points of difference. In some ways, these are very logical. A point of difference is where you have an attribute of the product that is different from the competition. A point of parity is when you match the competition. Balancing Points Of Parity And Points…
You Can Differentiate Anything
A classic idea in marketing is differentiation. Underpinning this is the thinking that you don’t want to be selling the same thing as someone else in the same place at the same time. If everything is the same, the only thing a firm can compete on is price. When this happens price will drop —…
The Cool Kids Love Marketing Metrics
I recently read an article from 2005 on marketing metrics. It was interesting to see what was being said nearly twenty years ago. Interestingly, one message I took was that the cool kids love marketing metrics. Apparently, in 2005 everyone was experimenting with marketing metrics. The Cool Kids Love Marketing Metrics 2005 was when the…
Demonstrating Value From Sponsorships
A major challenge exists in sponsorships. They are typically long-term and don’t lead to immediate sales, so how can a marketer demonstrate value from sponsorships? MASB, the Marketing Accountability Standards Board, tackles this problem in their new book — Sponsorship Accountability. Demonstrating Value From Sponsorships One of the challenges with sponsorship accountability is that there…
People Are Generally Reasonable Decision-Makers
An interesting discussion in behavioral science is the nature of humans as decision-makers. There often seems to be an assumption in the literature that people are terrible decision-makers. Consumers, members of the public, and voters are seen as battered by a host of errors and biases. This is partly because papers showing people making a…
Bias And Public Policy Discussions
Reading Zeke Hernandez’s excellent book, The Truth About Immigration, makes clear some challenges we experience given bias in public policy discussions. All of us have — to a greater or lesser extent — a skewed view of the world. This can impact public policy when enough of us have the same skewed views. We might…
A Positive Case For Immigration
Zeke Hernandez’s book The Truth About Immigration tackles one of the most contentious topics in modern politics. He examines the impact of immigration on society. Critically, he advocates for a view based upon a better understanding of the impact of immigration on the societies that receive people. In doing so he makes a positive case…
Negative Externalities Reduce Public Welfare
Christoper Marquis has a follow-up to his book on the B Corp movement, see here. This has many of the same qualities I admired in the earlier book. The best bits explain how business can be better. He has some excellent examples where businesses are making a positive contribution to the world. That said, the…
