One challenge I see in the world of sustainability is the assumption that only perfect motives will lead to good results. While perfect motives are a great thing, if we wait around to find them we won’t get very far. We should welcome positive results from mixed motives. After all, it is really the positive…
Author: neilbendle
Neil is an Associate Professor Marketing at the Terry College of Business, University of Georgia. He investigates the measurement of marketing performance, the accounting/marketing interface, and the impact of non-standard decision making in commercial and political markets.
Neil is the Chair of the Marketing Accountability Standards Board advisors. He is co-author of Marketing Metrics: The Manager’s Guide to Measuring Marketing Performance (3rd edition) Wharton School Press and is co-author of a cartoon book: Behavioural Economics for Kids.
A Broad Or A Narrow Church
One of the big challenges in any movement is whether to aim to be a broad or a narrow church. Should you form a tight bond with only those who perfectly agree with you, or link up with those who you share some overlap but far from perfect alignment? There is no universal answer to…
Tangibilizing Sustainability’s Value For Stakeholders
A major challenge in sustainable business is that many of the good things we want simply can’t be seen. The electronics equipment you are considering may have be made by people being paid a decent wage, or it may not have been. You don’t really know the difference from just looking at the product. Gregory…
Marketing Is An Essential Part Of Positive Change
To change the way commerce works requires good business practice — in all senses of the word good. Marketing is an essential part of positive change. It isn’t good enough to want to do good things for the world with your company, you also need to be a good marketer. To make a positive change…
Change Brands
Chris Baker has a great book, called Obsolete, which focuses on Change Brands. The book discusses how these innovative small brands can help drive towards a more sustainable society. Change Brands The idea of a change brands is similar to a challenger brand but with added purpose. The change brand is a small player attempting…
Should Firms Advertise Their Good Deeds?
How do you get credit for your good deeds? A 2015 paper considers this problem. The authors suggest that informing people of your good deeds can backfire. People attribute impure motives to anyone who draws attention to their good deeds. A similar issue occurs for companies. So, should firms advertise their good deeds? A Moral…
Will Consumers Actually Pay For Sustainability?
There are many ways that sustainable business can be financially successful. One of the first things that comes to mind is that consumers might be willing to pay more for products that are produced in a responsible way. Most consumers would prefer their products not to be made by child labor or to pollute the…
Can Political Advocacy Be Profitable?
You often see people saying things such as ‘can’t they just stick to business?’ You even see claims that business will be more successful if they just cut out the politics. But is this correct? Can political advocacy be profitable? Corporate Political Advocacy And Negativity Bias Corporate Political Advocacy (CPA) is when a firm takes…
Small Differences And Critical Junctures
Daron Acemoglu and James A. Robinson wrote “Why Nations Fail: The Origins of Power, Prosperity, and Poverty” just over a decade ago. It is a great book. Admittedly they don’t really need my opinion given they were given the Nobel Prize for their work, so I doubt that they were sitting around worrying what I thought about…
Does Doing Good Generate Loyalty?
One of the big questions in sustainable business is whether doing good can actually pay. This is often really tricky to establish. In an ideal world, we can run an experiment where we randomly assign some companies to do bad stuff and other identical companies to do good stuff and see what happens. Obviously, we…
