The Coddling of the American Mind, Greg Lukianoff and Jonathan Haidt‘s book, is a great read. It is full of interesting stories about where society, and universities in particular, are going wrong. I have a decent amount of sympathy with their arguments. It is important that we preserve free speech. The cost being that sometimes…
Search Results for: history
Rationality And Marketing Strategy
Rationality and marketing strategy is an important topic for marketers to think about. I worry that many scholars and writers haven’t given too much thought to the big picture of decision-making. This is important because securing consumer choice is at the heart of marketing. Yet views of the decision-making underlying marketer’s discussions are often quite…
Measuring Culture Is A Challenge, But Don’t Be Silly
It is obvious to even the most casual observer that measuring culture is a challenge. This hasn’t stopped people trying it. In many ways as a measurement person I appreciate this. Measurement challenges are great things to address. Yet…. My main problem with the activity is that the theory is silly, the methods employed seem…
Non-GAAP Disclosures and Implications for Marketing
An interesting phenomenon has emerged over recent years in financial accounting which could prove relevant to marketing. This is non-GAAP reporting by companies. What is, could be, the relatonshp between marketing and Non-GAAP disclosures. GAAP: Generally Accepted Accounting Principles The rules of external financial reporting, Generally Accepted Accounting Principles, are known as GAAP. Non-GAAP reporting…
RFM: Recency, Frequency, Monetary
Database marketing has evolved over the years. Nowadays I would say that CLV (customer lifetime value) has surpassed RFM. CLV is certainly more often recommended by academics (including me) nowadays. (CLV certainly works best with predictable payments. It is a bit more challenging to know how to rank customers with less predictable payments patterns). An…
Artificial Intelligence And Its Challenges
Artificial Intelligence (AI) has thrown up all sorts of questions for business and society. What then of artificial intelligence and its challenges? What To Do With It One of the first problems was recognizing what to do with it. Nowadays we can see AI making considerable impacts on the world but that this would happen…
The Growth Rate Of Modern Science
How has modern science progressed? This is a tough question to answer for the last few generations. It is even harder if you have aspirations to go back a lot further. Lutz Bornmann and Rudiger Mutz certainly don’t lack for ambition. They look at the growth of science since the 17th Century. The growth rate…
Stereotyping And Market Entry Strategy
I have a paper just published in Customer Needs and Solutions on stereotyping and market entry strategy. This paper has quite a history, with early versions arising from my dissertation (13 years ago). It was quite a journey. The final paper looks nothing like where it started. (For example, it contains a minor nod to…
The Challenge of Not So Simple Marketing Performance Measures
Bruce Clark reviewed the history of marketing performance measures in 1999. He saw three main themes. “[T]he movement from financial to non-financial output measures, the expansion from measuring only marketing outputs to measuring marketing inputs as well, and the evolution from unidimensional to multidimensional measures of performance” (Clark, 1999, page 711). This raised the challenge…
Thinking Differently About Business School Cases
Bridgman, Cummings, and McLaughlin in their 2016 paper about the case method tell us that the conventional history of the development of business case teaching is missing some vital elements. Cases nowadays come from the perspective of management. There exists a management objective that the students are trying to deliver. This excessively managerial perspective is…