Category: Understanding Marketing

  • Uncovering The Message In The Mess Of Big Data

    This week I’m focusing on research that I’ve co-authored with Xin Wang in Business Horizons. We called this ‘Uncovering the Message in the Mess of Big Data’. Our article aims to explain to managers how they can work out what the messages are in large amounts of data. What Data Should You Look At? The classic application…

  • Why Even The Best Economists Don’t Get Marketing

    George Akerlof and Robert Shiller have good points, excellent stories, and a clear aim in Phishing for Phools. The aim is to convince economist colleagues that all market outcomes aren’t perfect. I applaud their aim. That said, their conceptualization assumes consumers (and others) are robots with a monkey on our backs. The monkey prevents us from being “fully rational”. I’d say, however, that we…

  • How Do We Determine Author Order?

    Academics enjoy splitting into obscure little groups. What is more they rarely agree about what is interesting. Perhaps the only thing we can agree on is that academics, and the problems facing academics, are fascinating. A major problem for academics is determining author order on joint works. Academic Teams Most academic articles are created by teams. Given that, in marketing…

  • A Couple Of Word Clouds To Better Understand Marketing

    I thought it’d be helpful to share a couple of word clouds to better understand marketing. Word clouds are sometimes looked down upon by academics but they can be very simple visual ways to summarize text. Are they deep analysis, no, but they are a fun place to start. Word Clouds To Better Understand Marketing:…

  • Word Clouds And Marketing Thought

    Word clouds are a useful way of condensing large amounts of text. Obviously, they don’t perfectly describe complex ideas but they can highlight what a text is about in an easy-to-digest manner. Word clouds typically let the number of times a word is used dictate its size in the cloud. Interesting colors and exotic placement of the words allow for…

  • What Metrics Do Managers Use?

    Mintz and Currim examined what metrics do managers use? What drives metric use? And how does this tracks to performance? These are fascinating questions. The paper has two aims I’d say. Firstly, academics will be interested in the model that the authors use to try and tease out the “why” behind the metrics. Secondly, managers might…

  • Explaining Omitted Variable Bias

    Charles Whelan’s Naked Statistics is an enjoyable and informative read. He does a very good job of simplifying statistics. He explains what statistical methods can do but also the problems that people get into using statistics.  Here I’ll focus on him explaining Omitted Variable Bias. Whelan tackles this problem very clearly. Explaining Omitted Variable Bias Omitted variable bias sounds like…

  • Crossing Chasms and Anecdotal Evidence

    Geoffrey Moore‘s book, Crossing the Chasm, has been a hugely popular book in the marketing strategy area. I can see why. Moore has a clear thesis, the examples are interesting, and the topic important. Unfortunately Crossing the Chasm has a plausible story but no more. Crossing the chasm is just an anecdote, a good anecdote…

  • Understanding The Topics In Consumer Research

    The Journal of Consumer Research (JCR) reached forty years old in 2015. To help the celebrations we conducted an analysis of the topics featured in the journal over the years. For many journals, you can use the keywords supplied by the authors. The downside of this is that authors may use fashionable words wanting to…

  • Who Do Consumer Researchers Study?

    To celebrate its 40th anniversary the Journal of Consumer Research (JCR) is publishing a couple of articles that look at what consumer behavior researchers study. The first is by Justine Rapp and Ronald Paul Hill which considers who do consumer researchers study? The second is by a team I was part of. More of which…

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