Patagonia are well-known as a company with a mission. You have to admire that even if you don’t subscribe to the mission. Being known for something is vital to effective marketing. The founder, and his nephew, give their thoughts on what the responsible company means. What does it look like? How does it act? Responsible…
Search Results for: sustainable business
A New Marketing Metric, Earned Growth
Fred Reichheld brought us the Net Promoter System/Score. As such, he certainly knows how to popularize marketing metrics. He has now introduced a new marketing metric, earned growth. I need to think about it more but it seems to have some potential. Plus, the introduction seems to have avoided some of the problems of NPS…
Public Policy, Behavioral Economics and Marketing
There have been interesting developments at the intersection of public policy, behavioral economics and marketing. Good public policy has always had an understanding of the people it applied to. Still efforts have been made in recent years to improve this further. To make public consideration more explictly central. To create policy with the foibles of…
Profit Measurement: Choose Your Own Level Is Problematic
What could be more central to business than profits? For-profit businesses have a goal to make profits by definition. As such, you might think that we all had a pretty good shared idea of what profit is. Of course, you would be wrong. Profit measurement is surprising open to interpretation. You can often choose your…
Velocity Graphs, Multi-Channel Distribution and Managing Distribution
My first blog as a University of Georgia professor (written in summer 2020). The blog post features an excellent new book on multi-channel distribution. This by my professor when I was at Darden, Paul Farris, and Kusum Ailawadi, another star academic. (She is at Tuck). Thinking Through Your Multi-Channel Distirbution The authors tackle multi-channel distribution….
Simplification, Oversimplification, And Competitive Advantage
There are many ideas to learn in strategy. It is helpful to convey them in a clear and easy-to-understand manner. Yet I have concerns about oversimplification and competitive advantage. Simplifying Competition Bruce Greenwald‘s and Judd Kahn’s book has great cases and it is easy to see why managers might find the certainty they communicate useful. They suggest simplifying…
Bold And Full Of Hope
Business academics sometimes aren’t very bold. Too often we concentrate on achieving something doable rather than trying something that is a stretch. I always think that if no one thinks you’ll fail there isn’t much point in what you are doing. So I appreciate it when plans are bold and full of hope. Even if…
Marketing PhD Applications
Applying To A Marketing PhD This is my personal advice for those considering a marketing PhD. application. It is in no way meant to reflect the views of any school I have been involved with (e.g., Terry College of Business — UGA, or the Ivey Business School, where I was when I initially wrote this)….
Neil Bendle
I am Neil Bendle. I am an associate professor of marketing at the Terry College of Business, University of Georgia. In addition to this, I am a Director of the Marketing Accountability Standards Board (MASB). At MASB we promote making marketing more measurable, more scientific. You can see some videos here. Some even have me…