Daniel Levitin’s The Organized Mind is a curious book. It is highly influenced by academic research (the author is an academic). Yet, I wouldn’t say it was an academic book. It tells us something about research and popular advice and how they mix. Academic Self-Help Levitin’s doesn’t read like the standard academic book: “here —…
Marketing, Cash Flow and Shareholder Wealth
Marketers have traditionally been pretty poor at showing why marketing matters to shareholders. In my experience marketers often just assume that marketing is important. They then just expect everyone else to believe it. Instead we really need to consider marketing, cash flow and shareholder wealth and how these fit together. Marketing Impact On The Firm…
Character And Impacting Politics From Retirement
David Brooks’ book The Social Animal was fascinating. We saw a Conservative commentator engaging well with social science. The Road to Character is a rather different book. What then does Brooks tell us about character and impacting politics from retirement? Brooks As Biographer It is a collection of biographies designed to encourage more moral behavior….
Big Data And Understanding Human Behavior
What do we know about big data and understanding human behavior? New Data, New Insights The premise in Everybody Lies seems sound to me. Here we have an entirely new dataset that reveals things about people that they are not willing to reveal. Advice: don’t listen to the audiobook in the car with kids. It…
The Right Metric Depends Upon Its Planned Use
Sometimes I worry that marketing academics have a bit of an inferiority complex. We seem to have an aversion to anything developed in marketing. Instead, we look back to psychology (if we are consumer behavior scholars). Or we look to economics (for more quantitative scholars). This means that we often see citations to other disciplines…
Proving The Value Of Marketing
Over the next couple of weeks I will consider ideas from a paper coming out in Marketing Science. [This post was written in 2018]. I wrote the paper with a former PhD student, Moeen Butt. This looks at the use of a metric called Tobin’s q. This has been used in papers claiming to be…
Do We Always Fall For Cons?
Maria Konnikova goes through an exciting review of a lot of psychological findings in her book — The Confidence Game. At times I wondered, do we always fall for cons? Confidence Helps Konnikova is an engaging writer and her book is well informed by academic research. She has the fascinating story of a con man…
Price Wars
The problem of price wars is a significant one for businesses. The Problem of Price Wars Consumers generally love price wars. It is possible for such conflicts to hurt consumers long-term but in the short-term lower prices share more of the value created by the business. This makes consumers happier. Managers can more easily see…
Public Policy And Intangibles
Haskel and Westlake in their excellent book “Capitalism without Capital” point out the problems that record keeping has with recording assets. (My last comment on this book I promise). There is a big problem in respect of public policy and intangibles. Reporting Challenges They note the asymmetry of the rules around intangible reporting. Namely that intangibles…
Valuing Free Customers
Two sided markets are an important concept in economics and business. They have some exciting characteristics and present some great problems in deciding on corporate strategy. One issue is: how much should a company pay to acquire a customer who isn’t paying anything? How to go about valuing free customers? The Value Of Customers Who…
