Our recent paper in Psychology and Marketing looked at whether people prefer to use loyalty points or cash for various types of purchases. How does what the consumers are buying influence them when choosing between spending points and cash? The central questions answered in this research are, “For what, and when, do consumers prefer to…
Category: Consumer Behaviour
The Pain of Paying
An interesting topic in consumer behavior is that people experience ‘pain’ when paying for something. One can think of this as a good thing. We obviously do find joy from gaining the stuff that paying acquires. If, therefore, we didn’t feel any pain when paying we would all end up spending too much. Thus, there…
Linking Biology To Behavior
Many people buy into the idea that we shouldn’t have the bright line between biology and psychology that we do. That said it is challenging to try linking biology and behavior. Here consumer behavior. Not least because we have few scholars who have enough knowledge of both domains. Hormones To Help Linking Biology To Behavior?…
Taste and Categorization
Tom Vanderbilt examines the problem of taste and categorization in his book: “You May Also Like: Taste in an Age of Endless Choice”. He examines the way taste matters in modern life. His focus is mostly on business. He discusses food, music, art, beer…. Vanderbilt details such things as how recommendation agents work to suggest…
Cool Result: What Next?
Adam Alter’s Drunk Tank Pink is a fun book. It follows in a long tradition of behavioral books — some by psychologists, some by marketers — that describe interesting quirks found in academic research. Much of Alter’s focus is on the subtle influence of color on us. Unfortunately some of the influences seem too subtle…
Optimal Distinctiveness And Social Influence
Jonah Berger’s Invisible Influence is in the tradition of informative marketing books based upon behavioral research, think Dan Ariely, Sheena Iyengar, or Chip Heath. He concentrates on optimal distinctiveness and social influence. Some of the details people may know from elsewhere but all of which are interesting. Optimal Distinctiveness And Social Influence One of the…
What Are Marketing Doctoral Programs Like?
A key question for marketing academics concerns the nature of doctoral programs. As such I highly value academic service papers like Elbeck and Vander Schee (2013). They undertook an in-depth look at what is happening in marketing PhD programs. So what are marketing doctoral programs like? Consumer Behavior Is On Top Firstly, they confirmed the dominance of consumer…
When Is Too Much Success A Bad Thing?
Social Psychology, and the related field of Consumer Behaviour, relies on laboratory experiments. This has great benefits. Lab experiments give the flexibility to investigate causation and test interesting ideas. They have been very successful. When is too much success a bad thing? Lab Experimentation Given the benefits of lab experiments Consumer Behavior scholars doing experimental work have come to dominate marketing. I’d…
Fitting Marketing Messages To The Circumstances
Fitting marketing messages to the circumstances is a critical skill. There isn’t a perfect message irrespective of context. People Hate Marketing As a marketing professor, it is always fun to hear how people hate marketing. Sometimes people: A) simply only really hate bad marketing. B) don’t appreciate that marketing is broader than selling/advertising/communications. Of course,…
Understanding The Topics In Consumer Research
The Journal of Consumer Research (JCR) reached forty years old in 2015. To help the celebrations we conducted an analysis of the topics featured in the journal over the years. For many journals, you can use the keywords supplied by the authors. The downside of this is that authors may use fashionable words wanting to…
