Two of my MBA professors, Paul Farris and Ron Wilcox, along with a newer Darden professor Raj Venkatesan, have a new book. This examines using marketing analytics through cases. (Raj also runs the marketing analytics initiative at Darden). Numbers-Based Marketing The cases describe scenarios relevant to numbers-based marketing. For example, they allow readers to see the…
Category: Management Theory
Competitor Orientation And The Evolution of Business Markets
My first major article was on Competitor Orientation And The Evolution of Business Markets. I think it is a fun one. Even though it took years and years to publish. Some may have agreed. it was fun That said, it is a bit mathy at times. Aiming To, Is Not Maximizing Profits When people envisage…
The Tragedy of Common Sense Morality
Joshua Greene uses the Tragedy of Common Sense Morality as a central theme in his book — Moral Tribes. His suggests that our brains are actually surprisingly well adapted to solve the tragedy of the commons. In the tragedy of the commons, our personal incentives to behave uncooperatively cause disaster for everyone. Greene calls this…
Dimensions of Morality
Jonathan Haidt believes he can bring people of different political approaches together. To do this it is important to understand the dimensions of morality. Understanding Others Haidt’s is an admirable goal. He is surely right when he notes that differences are not simply because “some people are good and others evil” (Haidt, 2012, page 370)….
Variety Seeking And Halloween Candy
Variety Seeking Behavior Has A Large Literature My Halloween post is about variety seeking. This is an active topic in consumer psychology. There is a strain of research that asks why some people embrace variety more than others. I generally am less excited by work on the stable differences between people, traits. People do differ…
Does WEIRDness matter?
There is a debate in psychology and consumer behaviour. This concerns the generalizability of results from western university laboratory experiments. Lab experiments can be great at isolating causes. Yet, what you discover may not apply outside the specific context. Experiments, a criticism goes, tend to use a specific pool of subjects, so called WEIRD subjects….
The Flutie Effect
Brand building advertising invests money into creating goodwill with a customer. Without further spending such goodwill declines. There are other ways to create goodwill. For example, US universities do so through the funding of sports. Such funding has its payoff through things like the Flutie effect. The Flutie Effect Doug Chung looked at the impact…
The Balanced Scorecard
Today’s post is about a classic of business literature. The Balanced Scorecard from Robert Kaplan and David Norton is an approach to business strategy. It is hard to argue with the basic idea that businesses should regularly monitor a variety of success factors and report how they are succeeding on each factor. Four Perspectives In…
Emulating Alexander The Great
It is popular to gain “advice” from historical characters about management. The logic seems to be that the higher the body count of the historical character the more wisdom they have to impart. There are various approaches, Robert’s take on Attila the Hun goes for humor. Leandro Martino’s book on Alexander the Great takes a…
Attila’s Leadership Secrets
Wess Roberts’ Leadership Secrets of Attila the Hun was a great idea. Too many management writers seem to think boring is the way to go. A good message wrapped in an interesting package is likely to have more impact than the same message conveyed in turgid prose and indecipherable acronyms. As such, I’ll confess to…
