People often view complex as synonymous with brilliant. Only a genius could invent something with a huge number of moving parts. Such thinking misses the point. The real challenge comes to simplify. To reduce complexity by focusing on what is important. There is much to be said for simple and smart solutions. The Problem of…
Category: Marketing Concept
Discussions of marketing concept
Romance, Fear And Self-Knowledge
Marketing theory often starts with the assumption that we know what we want. That marketers serve consumers’ preferences underpins the marketing concept. Unfortunately, there is quite a lot of research that suggests that we don’t know our own preferences that well. This is illustrated at the intersection of romance, fear, and self-knowledge. A Valentine’s Day…
Reference Dependence In A Squash And A Squeeze
I’m interested in how to explain tricky ideas in simple language. (This was the intention of Behavioural Economics For Kids). Julia Donaldson is an useful place to start looking for ideas to help with this. She, an exceptionally successful children’s author, is excellent at conveying engaging stories with interesting messages in few words. There is…
Valuing Not-For-Profit Brands
Valuing a for-profit brand is a significant challenge. This is despite the fact that there exists a stream of profits you can use as the basis for the valuation. Valuing not-for-profit brands takes the challenge to a whole new level. As such it is not surprising that most people might instinctively reject putting a financial…
A Year of Marketing Thought
On 13th of December 2012 I launched this Marketing Thought blog. Over 50 articles later I hope it has proved useful to students and colleagues alike. The greatest success has been “Behavioral Economics For Kids“. Thanks to Phil Chen’s cartoons many found it a helpful way to understand decision-making. A year of marketing thought has…
Shopping For Votes
Susan Delacourt’s Shopping For Votes is an enjoyable read. Lots of nice detail helps illustrate some interesting events in Canadian politics. The Political Marketing Literature I, of course, have a couple of quibbles. 1) Firstly I feel that her main thesis wasn’t well developed or supported. She has clearly become familiar with the political marketing…
Market-Based Assets: An Important Idea
The concept of Market-Based Assets was introduced to tackle a major marketing (indeed business) problem. Many managers too often see marketing simply as an expense. By this logic marketing does not deliver, or at least is not expected to deliver, any long terms benefits. Being treated as an expense makes marketing a prime candidate to…
Good And Bad Profits
Fred Reichheld is best known for his (over) exuberant advocacy of the Net Promoter Score. Introducing Net Promoter he suggests a difference between good and bad profits; an interesting, though theoretically imprecise, idea. Are All Dollars In The Same? Short of outright fraud, isn’t one dollar of earnings as good as another? Certainly, accountants can’t…
Measuring Competition 2: The Bendle Panda Index
The Herfindahl Index covered in the prior post is an excellent way of measuring competition. Sadly it involves squaring market shares. This seems too much math so in the spirit of simple metrics I’m suggesting a new measure of competitiveness; the BPI or The Bendle Panda Index. It makes Net Promoter look complex and Gigerenzer…
Measuring Competiton 1 The Herfindahl Index
The competitiveness of any industry matters. One way to measure competitiveness is the Herfindahl Index, also known as the Herfindahl-Hirschman Index. Competition Changes Market Outcomes Consumers usually get a bad deal in “concentrated” markets. This is because markets with fewer significant players usually mean less competition. This matters to managers too. If you are considering entering…
