In the US servers’ tips are often treated as part of their pay. Although technically voluntary the servers rely on the tips so one needs an astonishingly good reason not to tip. Despite it being a social obligation different servers do get different levels of tips so what do we know about tipping and discrimination?…
Category: Stereotyping
Are American Minds Coddled?
The Coddling of the American Mind, Greg Lukianoff and Jonathan Haidt‘s book, is a great read. It is full of interesting stories about where society, and universities in particular, are going wrong. I have a decent amount of sympathy with their arguments. It is important that we preserve free speech. The cost being that sometimes…
Stereotyping And Market Entry Strategy
I have a paper just published in Customer Needs and Solutions on stereotyping and market entry strategy. This paper has quite a history, with early versions arising from my dissertation (13 years ago). It was quite a journey. The final paper looks nothing like where it started. (For example, it contains a minor nod to…
