The problem of price wars is a significant one for businesses. The Problem of Price Wars Consumers generally love price wars. It is possible for such conflicts to hurt consumers long-term but in the short-term lower prices share more of the value created by the business. This makes consumers happier. Managers can more easily see…
Category: Decision Making
Taste and Categorization
Tom Vanderbilt examines the problem of taste and categorization in his book: “You May Also Like: Taste in an Age of Endless Choice”. He examines the way taste matters in modern life. His focus is mostly on business. He discusses food, music, art, beer…. Vanderbilt details such things as how recommendation agents work to suggest…
Avoiding Decision Traps
How can we go about avoiding decision traps? Decision Traps The book Decisions Traps is a generation old now. Still, it remains a useful book on decision making. Occasionally it veers a bit too far with its claims. For instance, it has “brilliant decision making” in the title. Yet, I can forgive that as it may…
Understanding Intuition
How can we go about understanding intuition and does it matter? Thinking Fast and Slow Daniel Kahneman’s book, Thinking Fast and Slow, has undoubtedly had a significant impact on managerial thinking. In a recent piece for the ACCA (Association of Chartered Certified Accountants) Tony Grundy, an academic and consultant, discusses the perils of cognitive bias….
Do You Trust Business?
Movie villains are often business people. So do you trust business? Evil Business People The remake of the Magnificent Seven was understandably keen to change the villain from the, let’s just say dated, villain portrayal in the original. The writer went for an evil businessman. Audiences seemed fine with it. They find it plausible that…
Banishing Bias in Audit
Humans beings behave in ways that do not show great decision-making. Auditors are human beings. They will have bias too. How can auditors improve their behavior? How can we go about banishing bias in audit? Bias in Audit People’s decisions do not always correspond to the decisions of an optimizing robot. The same is true…
The Perils Of Empathy (And Definitions)
A special holiday post on why empathy isn’t necessarily a good thing, the perils of empathy. Paul Bloom’s book Against Empathy argues that empathy isn’t the panacea that it is sometimes held up to be. Definitions Matter At its heart Bloom makes a relatively plausible argument seem outrageous. He does this by relying on our…
Cool Result: What Next?
Adam Alter’s Drunk Tank Pink is a fun book. It follows in a long tradition of behavioral books — some by psychologists, some by marketers — that describe interesting quirks found in academic research. Much of Alter’s focus is on the subtle influence of color on us. Unfortunately some of the influences seem too subtle…
A Marketing Man’s Thoughts On Ads And Information
Following on from last week’s blog I wanted to note a few other great features of Matthew Willcox’s The Business of Choice. Let’s hear this A Marketing Man’s Thoughts On Ads And information. Too Much Information On a theoretical side, he discusses the problem of too much information. I found his take appealing. He notes…
Marketers Are Human
Matthew Willcox’s The Business of Choice: Marketing to Consumers Instincts won the AMA’s Berry Book Award and I can see why. Willcox reviews many of the key points from the best academic books. For example, Daniel Kahneman’s Thinking Fast and Slow and Vlad Griskevicius and Douglas Kenrick’s The Rational Animal. Where Willcox adds value is…
