Jerry Muller’s book on The Tyranny of Metrics argues that metrics are overused. (I have discussed other frustrations with the book here). Muller, however, very neatly illustrates the problem with his approach. Anecdotal evidence, by this here I mean stories not rigorously detailed, is problematic in justifying an argument. Basically he throws some numbers into…
Category: Agency Theory
What American Football Can Tell Us About Management
One problem in studying managerial behavior is that firms aren’t very open about their failures. Still, a scholar trying to show that managers make mistakes won’t have many volunteers to serve as examples. This can, therefore, leave the perception that most organizations run smoothly. This has always seemed improbable to me. I’ve worked in several fields. I’ve encountered numerous committed, hardworking people…