My final World Cup-related post illustrates a psychological phenomenon. People like to proclaim their allegiance to groups. They are basking in reflected glory. Who Are Your Team? Interestingly, the groups we choose to associate with change depending upon how the groups perform. This is because people associate with achievements that are not their own but that…
Author: neilbendle
Neil is an Associate Professor Marketing at the Terry College of Business, University of Georgia. He investigates the measurement of marketing performance, the accounting/marketing interface, and the impact of non-standard decision making in commercial and political markets.
Neil is the Chair of the Marketing Accountability Standards Board advisors. He is co-author of Marketing Metrics: The Manager’s Guide to Measuring Marketing Performance (3rd edition) Wharton School Press and is co-author of a cartoon book: Behavioural Economics for Kids.
Six Decision-Making Lessons From The World Cup
Departing from my usual structure of analyzing a single topic I thought I’d illustrate decision making lessons with examples from the World Cup. (This post on the 6 decision-making lessons from the world cup was written in 2014). Three Decision-Making Lessons From The World Cup Firstly, regression to the mean is commonly not recognized. Spain had a very…
Penalty Kicks and Mixed Strategy
As we move into the knockout stages of the World Cup [written in 2014] the specter of penalty kicks raises its ugly head. Penalty kicks are awarded as punishments during the game. They are also used to break ties at the end of the game. Penalty kicks are especially interesting for researchers. They represent an excellent chance…
Hot Hands, Runs of Form and Perceptions of Randomness
World Cup [2014] post 2. It is hard to watch sport without screaming at the commentators: “what are you talking about”. I don’t say this to criticize commentators. Almost anyone forced to speak for 90 minutes straight will say a bunch of things that, to put it charitably, don’t make a lot of sense. Much…
Who Will Win The World Cup?
With the World Cup about to start [written in 2014] it is an excellent time to consider what statistics can tell us about sport and how people think about probabilities. So who will win the world Cup? Soccernomics Stefan Szymanski has a series of books explaining the economics of sport. His book with Simon Kuper…
A Call to Action
Jennifer Aaker and Andy Smith (with Carlye Adler) have a new book, The Dragonfly Effect. This is an interesting short book that is an easy read. The book is a practical guidebook to using social media to enact change. It contains lots of useful how-to lists. For instance, they highlight the need for a call…
Marketing Accountability Standards Board (MASB)
Marketing has an accountability problem. This is widely accepted even by marketers. The Marketing Accountability Standards Board (MASB) is working on this. Trust Me, I’m A Marketer Marketers argue that their actions are vital to their organization’s success but often the proof offered ends up being: “trust me, we need to do this”. It isn’t hard to see why…
Value-Based Marketing
In 2000 Peter Doyle started the abstract of his paper, Value-Based Marketing with the sentence. “Marketing has not had the impact on the boardroom that its importance justifies” (Doyle, 2000, page 299.) Doyle made a fair point. Marketing’s Lack Of Influence It is very common for academic marketers to bemoan marketing’s lack of influence. Many firms…
Canada’s Top Brands
Like a doughnut the survey in Canadian Business magazine that placed Tim Hortons as Canada’s Top Brand is enjoyable. That said, it is not necessarily the most nutritious thing in the world. What do we know about Canada’s Top Brands In 2014? Loving Tim Hortons We find out that Canadian’s love Tim Hortons’ coffee and…
Survey Methodology And The Future Of West Ham United
West Ham United, the English football (soccer) club I support, hasn’t seen much recent success. (Written in 2014, as I revise this in 2021 things are better). The fans, in a fine example of optimism bias, expect the team to win while playing with a certain élan. In 2011, after a disastrous few years, Sam Allardyce was…
