Dual system approaches are all the rage in psychology. A popular book suggests a Holmesian dual process model. Dual Process Models The idea is that our brains use two separate processes to come to decisions. I don’t think anyone literally thinks there are just two separate systems as such. The brain is massively complex with…
Author: neilbendle
Neil is an Associate Professor Marketing at the Terry College of Business, University of Georgia. He investigates the measurement of marketing performance, the accounting/marketing interface, and the impact of non-standard decision making in commercial and political markets.
Neil is the Chair of the Marketing Accountability Standards Board advisors. He is co-author of Marketing Metrics: The Manager’s Guide to Measuring Marketing Performance (3rd edition) Wharton School Press and is co-author of a cartoon book: Behavioural Economics for Kids.
Do Facts Matter To Persuasion?
One of the major debates in marketing is: Do Facts Matter To Persuasion? The good news is that it will never be finished. Sometimes they do, sometimes less so is probably the answer. Still, it generates debate. Understanding People Who Don’t Think Like Us I really wanted to like Scott Adams’ Win Bigly. What was…
Faulty Sums and Accounting
I enjoy a good polemic and Keron Bhattacharya’s book on Accountancy is certainly that. A generation old now but many of the points remain. (Although the acronyms for the UK accounting standards and accounting bodies have all changed). As an accountant himself (member of CIMA) he isn’t very happy with the way accountants were doing…
Research And Popular Advice
Daniel Levitin’s The Organized Mind is a curious book. It is highly influenced by academic research (the author is an academic). Yet, I wouldn’t say it was an academic book. It tells us something about research and popular advice and how they mix. Academic Self-Help Levitin’s doesn’t read like the standard academic book: “here —…
Marketing, Cash Flow and Shareholder Wealth
Marketers have traditionally been pretty poor at showing why marketing matters to shareholders. In my experience marketers often just assume that marketing is important. They then just expect everyone else to believe it. Instead we really need to consider marketing, cash flow and shareholder wealth and how these fit together. Marketing Impact On The Firm…
Character And Impacting Politics From Retirement
David Brooks’ book The Social Animal was fascinating. We saw a Conservative commentator engaging well with social science. The Road to Character is a rather different book. What then does Brooks tell us about character and impacting politics from retirement? Brooks As Biographer It is a collection of biographies designed to encourage more moral behavior….
Big Data And Understanding Human Behavior
What do we know about big data and understanding human behavior? New Data, New Insights The premise in Everybody Lies seems sound to me. Here we have an entirely new dataset that reveals things about people that they are not willing to reveal. Advice: don’t listen to the audiobook in the car with kids. It…
The Right Metric Depends Upon Its Planned Use
Sometimes I worry that marketing academics have a bit of an inferiority complex. We seem to have an aversion to anything developed in marketing. Instead, we look back to psychology (if we are consumer behavior scholars). Or we look to economics (for more quantitative scholars). This means that we often see citations to other disciplines…
Proving The Value Of Marketing
Over the next couple of weeks I will consider ideas from a paper coming out in Marketing Science. [This post was written in 2018]. I wrote the paper with a former PhD student, Moeen Butt. This looks at the use of a metric called Tobin’s q. This has been used in papers claiming to be…
Do We Always Fall For Cons?
Maria Konnikova goes through an exciting review of a lot of psychological findings in her book — The Confidence Game. At times I wondered, do we always fall for cons? Confidence Helps Konnikova is an engaging writer and her book is well informed by academic research. She has the fascinating story of a con man…
