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Cool Result: What Next?

Adam Alter’s Drunk Tank Pink is a fun book. It follows in a long tradition of behavioral books — some by psychologists, some by marketers — that describe interesting quirks found in academic research. Much of Alter’s focus is on the subtle influence of color on us. Unfortunately some of the influences seem too subtle to be plausible and Alter doesn’t push on to examine whether the ideas matter in the real-world. I was left with the feeling: “Cool Result: What Next?”

The Butterfly Effect

Alter covers himself by talking about the butterfly effect — small effects may magnify to important differences. This is a pretty weak justification for research. Small effects may magnify but will they? We don’t really know. As such, it isn’t clear what action we should take. What makes you think that your planned intervention will improve things if all the effects are subtle and relationships complex?

Cool Result: What Next?

Perhaps my greatest criticism, however, is that Alter seems to lack intellectual curiosity. This is a problem I worry about with a lot of Consumer Behavior research. It starts on a really interesting path. Sometimes it is truly riveting. Then it suddenly stops before getting to a meaningful conclusion.

Consider Alter’s motivating example — Drunk Tank Pink. Early research suggested that painting police cells pink helped calm down those under arrest. The color of the drunk tank apparently greatly reduced violence. So far, so good. One can see a very interesting idea and a meaningful social outcome.

“Drunk tank pink emerged as the unlikely solution to a host of difficult puzzles from aggression to hyperactivity to anxiety and competitive strategy.”

Alter, 2014, page 3

Many of the claims seemed too good to be true. Violent men being hypnotized into passivity by a shade of paint. If true, this is magnificent. Even if the effect is modest and the color only reduces violence a little bit that is still worth a lick of paint. So does Drunk Tank Pink actually work? Alter largely evades the question by saying that despite some failures to replicate the original findings the researcher still continues to field dozens of enquires. These are likely to have been increased by Alter’s book. Still, popular interest doesn’t tell us if Drunk Tank Pink actually works. I want to know whether the examples given are just nonsense, maybe caused by a fluke occurrence.

The Dangers Of Cool But Un-replicated Findings

Either way, the story of Drunk Tank Pink is interesting. If it doesn’t work there is a great story about our willingness to believe and the dangers of un-replicated findings.

Perhaps more interesting is if the color does work. I haven’t seen many drunk tanks but they are never pink on TV. Is TV simply wrong? Are cells mostly pink? If so why are TV producers hiding the power of pink from us? If drunk tanks aren’t pink then why are we missing an opportunity to reduce violence?

Next Time You Are In A Drunk Tank Please Email Me To Tell Me If It Is Pink

I really want to know what is going on — what happens after the initial study? Alter seems less interested, happy to flit onto the next cool finding about the power of fuchsia or something else that can be published in an academic journal.

I Am Genuinely Interested

Let me say it again, I really want to know what happens after the paper is published. Does Drunk Tank Pink actually work? How can we use our insights to make the world a better place? These seem the really important questions those of us interested in behavioral questions should be addressing. I know academic incentives don’t always push for that but we have to try. Next time you see something really interesting say, ‘Cool Result: What Next?’

For more on policy and behavioral insights see here.

Read: Adam Alter (2014) Drunk Tank Pink: And Other Unexpected Forces That Shape How We Think, Feel, and Behave, Penguin

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